Terms of Service

Welcome to Calmhues. These Terms of Service apply to your use of our website, online store, products and services.

The terms "we", "us" and "our" refer to Easy Products. Easy Products operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience. Calmhues is powered by Shopify, which enables us to provide our services to you.

Please read these Terms of Service carefully before using our website. By visiting, interacting with or purchasing from Calmhues, you agree to be bound by these Terms of Service and our Privacy Policy.

Access and Account

By using our website, you confirm that you are at least the age of majority in your country, state or province of residence, or that you have given consent for any minor dependents to use this website on devices you own, purchase or manage.

To use certain parts of our services, you may be asked to provide information such as your name, email address, billing details, payment details and shipping information. You agree that all information you provide is accurate, current and complete.

You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account.

Our Products

We make every effort to display our products as accurately as possible. However, colours, images and product appearance may vary depending on your screen settings, device or display.

We do not guarantee that the appearance, quality or description of any product will fully meet your expectations or be identical to how it appears online. Product descriptions, prices and availability may be changed at any time without notice.

Orders

When you place an order through Calmhues, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason.

Your order is only accepted once we confirm acceptance and your payment has been successfully received and processed.

Please review your order carefully before submitting it. Once an order has been accepted, we may not be able to accommodate cancellation or amendment requests.

Returns and exchanges are handled in accordance with our Refund Policy.

Prices and Billing

Prices, discounts and promotions may be changed at any time without notice. The price charged for a product will be the price shown at the time your order is placed and confirmed.

Unless stated otherwise, product prices do not include taxes, shipping costs, handling fees, customs duties or import charges.

You agree to provide accurate, current and complete billing and payment information for all purchases made through our store.

Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect delivery information or circumstances outside our control.

Once your order has been transferred to the shipping carrier, responsibility for the product and risk of loss may pass to you, where permitted by applicable law.

Intellectual Property

All content on our website, including trademarks, brand names, text, images, graphics, product reviews, videos, audio and design elements, is owned by Easy Products, its affiliates or licensors and is protected by applicable intellectual property laws.

You may use our website and services for personal, non-commercial use only. Unauthorised use, copying, reproduction or distribution of any content may violate applicable laws.

All rights not expressly granted in these Terms are reserved by Calmhues.

Optional Tools

We may provide access to third-party tools or features. These tools are provided "as is" and "as available", without warranties, representations or endorsements.

Your use of any third-party tools is entirely at your own risk and discretion.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, policies or practices of any third-party websites.

If you access third-party websites through links on our website, you do so at your own risk.

Relationship with Shopify

Calmhues is powered by Shopify, which helps us provide our online store and related services. However, all purchases and sales are made directly with Easy Products.

By using our website, you acknowledge that Shopify is not responsible for any aspect of the sales relationship between you and Calmhues.

Privacy Policy

Any personal information collected through our website is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may also collect and process personal information relating to your access to and use of our website in order to provide and improve the services.

Feedback

If you submit ideas, suggestions, feedback, reviews or other content to us, you grant us a worldwide, royalty-free, perpetual licence to use, reproduce, modify, publish and distribute such feedback for any purpose, including commercial purposes.

We may monitor, edit or remove feedback that we consider unlawful, offensive, misleading or otherwise inappropriate, but we are not obligated to do so.

Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, delivery times or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to update or change information at any time without prior notice.

Prohibited Uses

You may only use our website and services for lawful purposes. You agree not to use our website:

For any unlawful, fraudulent or malicious purpose; To infringe upon intellectual property rights; To submit false, misleading or inaccurate information; To interfere with the security or functionality of the website; To engage in conduct that restricts or prevents others from using the website.

We reserve the right to suspend or terminate access to our services if we believe you have violated these Terms.

Termination

We may terminate or suspend your access to our website or services at any time, without notice, if we believe you have violated these Terms or applicable law.

You remain responsible for any amounts owed up to and including the date of termination.

Disclaimer of Warranties

Except where expressly stated by Easy Products, our website, services and products are provided "as is" and "as available", without warranties, representations or conditions of any kind, either express or implied.

We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, error-free or free from defects.

Limitation of Liability

To the fullest extent permitted by law, Easy Products, Calmhues, our partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors shall not be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages arising from your use of our website, services or products.

Indemnification

You agree to indemnify, defend and hold harmless Easy Products, Calmhues, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any claims, losses, damages, liabilities or expenses arising from your breach of these Terms, your violation of any law or your use of our services.

Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable part shall be deemed severed from these Terms.

The remaining provisions shall continue to be valid and enforceable.

Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies referenced on our website, constitute the entire agreement between you and us regarding your use of our services.

Assignment

You may not transfer, assign or delegate your rights or obligations under these Terms without our prior written consent.

We may transfer, assign or delegate these Terms and our rights and obligations without your consent or prior notice.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the jurisdiction where Easy Products is headquartered, unless otherwise required by applicable law.

Headings

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning of the Terms.

Changes to These Terms

We reserve the right to update, change or replace any part of these Terms of Service at any time by posting updates on our website.

Your continued use of our website or services after any changes have been posted means that you accept those changes.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Customer Support Hours Monday – Friday: 09:00 – 17:00

Email: support@calmhues.co.uk
Phone: +31 6 82045759

Company Details

Company Name: Easy Products
Company Reg No: 88083934
VAT: NL004537290B08
Address: Bolwerksepoort 39, 2152 EW Nieuw-Vennep, Netherlands